Privacy Policy for Top Tier Solar Solutions

Last updated: August 3rd, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

SMS/Text Messaging Terms and Conditions

SMS and Mobile Opt-In Data

By providing your mobile phone number and opting-in, you consent to receive SMS (text) messages from Top Tier Home Solar Solutions related to your inquiries, services, account updates, and promotional communications where permitted.

Mobile opt-in data, SMS consent, and phone numbers collected for SMS communication purposes will NOT be shared, sold, rented, or disclosed to any third parties or affiliates for marketing or promotional purposes.

We may share your information with service providers solely for the purpose of delivering SMS messages or supporting communication services. These providers are contractually obligated to protect your data and are prohibited from using it for their own marketing purposes.

SMS & Mobile Opt-Out

You may opt out of receiving SMS messages at any time by replying with "STOP" to any SMS message you receive from us. After you send "STOP," you will receive a confirmation message, and no further SMS messages will be sent to your number.

Messaging Frequency

Messaging frequency varies. Standard message and data rates apply and are determined by your mobile carrier plan.

Help and Support
For assistance with our SMS service:
Reply with "HELP" to any SMS message or call 855-997-1213

Or send correspondence to:

Top Tier Solar Solutions
1530 Center Park Drive, Charlotte NC 28217

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

Definitions

Account means a unique account created for You to access our Service.

Business refers to the Company under CCPA.

Company refers to Top Tier Solar Solutions LLC, 1530 Center Park Drive Charlotte, NC 28217.

Consumer means a California resident.

Cookies are small files placed on Your device.

Country refers to North Carolina, United States.

Device means any device that can access the Service.

Personal Data means any information that relates to an identified or identifiable individual.

Service refers to the Website.

Service Provider means third parties who process data on behalf of the Company.

Website refers to Top Tier Solar Solutions, accessible from http://www.toptiersolarsolutions.com

You means the individual using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

We may collect:

Email address
Name
Phone number
Address
Usage Data

Use of Your Personal Data

To provide and maintain our Service
To manage Your Account
To perform contracts
To contact You via email, phone, or SMS (with consent)
To improve our services

Sharing of Your Personal Data

We do not sell your personal information.

We may share your personal information only under the following circumstances:

With Service Providers: To operate our business and provide services (such as hosting, analytics, and communication delivery). These providers are contractually obligated to safeguard your information.
For Business Transfers: In connection with a merger, acquisition, or sale of assets.
For Legal Compliance: When required by law or to protect our rights.

No mobile information will be shared or sold to third parties or affiliates for marketing or promotional purposes. All categories outlined in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances. End users may opt out of receiving further messages at any time by replying STOP or request additional information by replying HELP. Message frequency may vary, and message and data rates may apply.

Retention of Your Personal Data

We retain data only as long as necessary for legal and operational purposes.

Transfer of Your Personal Data

Your data may be processed in locations outside your jurisdiction with proper safeguards.

Delete Your Personal Data

You may request deletion of your data at any time.

Security of Your Personal Data

We use reasonable security measures to protect your data.

Analytics

We may use tools such as Google Analytics to understand usage.

CCPA Privacy Rights

If you are a California resident, you have rights to access, delete, and opt-out of data sharing.

However, we do not sell personal information, including mobile opt-in data.

Children's Privacy

We do not knowingly collect data from children under 13.

Changes to this Privacy Policy

We may update this policy periodically.

Contact Us

Top Tier Solar Solutions LLC
1530 Center Park Drive
Charlotte, NC 28217
Email: [email protected]